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Luce Help Centre
  • Welcome!
  • Creating an account
  • Claim an account
  • Booking a new session
    • Booking one-time cleaning
    • Booking recurring cleaning
    • Booking aircon cleaning
  • Choosing a cleaner
  • Viewing and changing your sessions
    • Viewing your sessions
    • Cancelling an upcoming session
    • Rescheduling an upcoming session
    • Scheduling your next recurring aircon session
    • Changing to a different cleaning package
    • Permanently changing your cleaner
    • Terminating your cleaning contract
  • Viewing and paying your invoices
  • Referring a Friend
    • Refer a Friend
    • Using a Referral Code
  • Applying a Credit
  • Applying a Voucher
  • Reporting an issue
    • Reporting an issue with my cleaner
    • Reporting an issue with an invoice or payment
    • Reporting a bug or requesting a feature on the app
  • Updating your account details
    • Changing your account information
    • Resetting your password
  • Frequently Asked Questions
    • Home Cleaning FAQ
    • Aircon Servicing FAQ
    • What type of aircon unit do I have?
    • Recommended Equipment List
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