> For the complete documentation index, see [llms.txt](https://help.lucemg.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.lucemg.com/referring-a-business.md).

# Referring a Business

### What is the Business Referral Program?

If you know a condo, office, hotel, or business that could use cleaning, security, aircon, or other facility services, you can refer them to Luce. If we close the deal, **you earn 10% of the first month's contract value in cash** — no cap on how many businesses you can refer.

This is separate from our regular "Give $15, Get $15" friend referral program, which is for individual customers. Business Referral is designed for larger, recurring commercial contracts.

#### How It Works

1. **Submit a Business Referral**\
   Email [**commercial\_referral@luce.com**](mailto:commercial_referral@luce.com) with the company name and any details you have (company name, contact person, type of property, location, what services they might need).
2. **Our Commercial Team Contacts Them**\
   We'll reach out on your behalf, understand their needs, and put together a proposal.
3. **If the Deal Closes**\
   The business signs a contract and becomes a Luce customer.
4. **You Earn 10% Cash Commission**\
   You'll receive 10% of the first month's contract value in cash, paid directly to you.

This information is also available to check in <https://app.luce.sg/profile/account-my-referral/business-referral> (from Profile > My Referral > Business Referral)

<figure><img src="/files/ZO6kpJbjcTp2B285H543" alt="" width="375"><figcaption></figcaption></figure>

#### How Much Can You Earn?

Your commission scales with the size of the contract. Here's a general guide based on typical cleaner headcount:

| Business Type    | Typical Cleaners | Est. Monthly Contract\* | Your Commission (10%) |
| ---------------- | ---------------- | ----------------------- | --------------------- |
| Small Office     | 2                | \~$5,000                | \~$500                |
| Condo (mid-size) | 6                | \~$15,000               | \~$1,500              |
| Condo (larger)   | 10               | \~$25,000               | \~$2,500              |

*\*Based on an average rate of \~$2,500 per cleaner per month. Actual contract value depends on the business's specific needs and scope.*

**The bigger the business, the bigger your payout — and it's a one-time thank-you for a referral that could become a long-term Luce client.**

#### What Services Qualify for Business Referral?

* Security Service
* Office Cleaning
* Commercial Cleaning
* Industrial Cleaning
* Condo Cleaning
* Pest Control (Commercial and F\&B Pest Control)
* Aircon Service
* Specialized Cleaning
* Handyman

#### Frequently Asked Questions

<details>

<summary>How do I submit referral?</summary>

Email <commercial_referral@luce.com> with the company's name and any details you have. Our Commercial Team will take it from there.

</details>

<details>

<summary>When do I get paid?</summary>

Once the business signs a contract and becomes a paying customer, you'll receive 10% of the first month's contract value in cash.

</details>

<details>

<summary>Is there a limit to how many businesses I can refer?</summary>

No — refer as many businesses as you'd like. Each successful referral earns its own commission.

</details>

<details>

<summary>What if the business doesn't sign up?</summary>

No commission is paid if the deal doesn't close. There's no downside to referring, though — it costs you nothing to try.

</details>

<details>

<summary>How long does the process take?</summary>

It depends on the business and their decision-making process, but our Commercial Team will keep you updated on the status of your referral.

</details>

<details>

<summary>Can I refer a business I already work for or own?</summary>

Reach out to <commercial_referral@luce.com> with your specific situation and we'll let you know if it qualifies.

</details>