❔
Luce Help Centre
  • Welcome!
  • Creating an account
  • Claim an account
  • Booking a new session
    • Booking one-time cleaning
    • Booking recurring cleaning
    • Booking aircon cleaning
  • Choosing a cleaner
  • Viewing and changing your sessions
    • Viewing your sessions
    • Cancelling an upcoming session
    • Rescheduling an upcoming session
    • Scheduling your next recurring aircon session
    • Changing to a different cleaning package
    • Permanently changing your cleaner
    • Terminating your cleaning contract
  • Viewing and paying your invoices
  • Referring a Friend
    • Refer a Friend
    • Using a Referral Code
  • Applying a Credit
  • Applying a Voucher
  • Reporting an issue
    • Reporting an issue with my cleaner
    • Reporting an issue with an invoice or payment
    • Reporting a bug or requesting a feature on the app
  • Updating your account details
    • Changing your account information
    • Resetting your password
  • Frequently Asked Questions
    • Home Cleaning FAQ
    • Aircon Servicing FAQ
    • What type of aircon unit do I have?
    • Recommended Equipment List
Powered by GitBook
On this page
  1. Referring a Friend

Using a Referral Code

PreviousRefer a FriendNextApplying a Credit

Last updated 1 year ago

If you have received a referral code from your friend, you can use it in the promo code field on your first booking session with us, and the code amount will be automatically deducted from the total transaction.

How to use a referral code:

  1. Make sure you already have your account registered on app.lucemg.com. If you have not, create an account first.

  2. Login to your account.

  3. Go to the Booking page.

  4. After selecting your preferred Cleaning Frequency and the Service Address, press the ‘Find Me a Cleaner’ button.

  5. In the next interface, choose the preferred slot that suits you, then click the ‘Continue’ button.

  6. On your screen, you will see the Service Info along with your order detail. Within the card, paste the referral code on the voucher code field. Click the ‘Apply’ button.

  7. The total transaction amount will change once the referral code is applied.

  8. Press the ‘Continue’ button to complete your transaction.

Important Notes:

  • The referral code can only be used by those who haven’t booked any session on Luce MG previously.

  • The referral code is valid for single transactions only.

  • The referral code is non-refundable and can not be exchanged for cash in part or full.

  • Your referrer will get the $15 off Voucher Discount once the invoice has been completely paid.