Welcome to the Luce App help centre. We’re so glad you’ve chosen our cleaning services to bring you peace of mind in your home or office, and we hope we can help ensure you’re using the app to its fullest. We give you control of your cleaning experience by providing you with the following features at your fingertips:
- Cancelling and rescheduling sessions: The app allows you to view, cancel and reschedule your sessions at your convenience, allowing you to better plan and modify your availability for our services.
- Reporting issues with your cleaner or package: Reporting issues on the app is quick and easy, and our customer support team will be in touch with you to rectify any issues you're facing.
- Payment and invoice portal: Access your paid and unpaid invoices and make payment directly from the app by card or bank transfer.
You can learn how to easily use our app with articles in our Help Centre. Access articles to help you use our app for a range of topics, including: