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Luce Help Centre
  • Welcome!
  • Creating an account
  • Claim an account
  • Booking a new session
    • Booking one-time cleaning
    • Booking recurring cleaning
    • Booking aircon cleaning
  • Choosing a cleaner
  • Viewing and changing your sessions
    • Viewing your sessions
    • Cancelling an upcoming session
    • Rescheduling an upcoming session
    • Scheduling your next recurring aircon session
    • Changing to a different cleaning package
    • Permanently changing your cleaner
    • Terminating your cleaning contract
  • Viewing and paying your invoices
  • Referring a Friend
    • Refer a Friend
    • Using a Referral Code
  • Applying a Credit
  • Applying a Voucher
  • Reporting an issue
    • Reporting an issue with my cleaner
    • Reporting an issue with an invoice or payment
    • Reporting a bug or requesting a feature on the app
  • Updating your account details
    • Changing your account information
    • Resetting your password
  • Frequently Asked Questions
    • Home Cleaning FAQ
    • Aircon Servicing FAQ
    • What type of aircon unit do I have?
    • Recommended Equipment List
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Viewing and changing your sessions

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Last updated 1 year ago

Session control

Good to know: Our app gives you control over most common features and you can make most changes by yourself without needing to call us. However, if you need to get in touch with a customer support officer or if you aren't sure how to do something, feel free to reach out to us on WhatsApp or by phone on +65 3138 4827.

Luce App gives you easy control of your cleaning sessions. The following articles will show you how to see and modify your cleaning sessions to suit your requirements.

Viewing and changing your sessions
Cancelling an upcoming session
Rescheduling an upcoming session
Changing to a different cleaning package
Permanently changing your cleaner
Terminating your cleaning contract