Booking recurring cleaning

To create a one-time (ad hoc) cleaning session, go to the Booking page on the Luce web app. From here you will proceed through the following interfaces to customise your cleaning session:

How much is recurring cleaning?

Recurring cleaning is available at the following rates:

  • 3-hours per session: $22 per hour

  • 4-hours or more per session: $20 per hour

  • Any session length after 6:00 PM: $18 per hour

Do we provide cleaning equipment?

After Covid we no longer provide equipment due to hygiene reasons. We know you wouldn't want a mop that has cleaned another client's toilet floors washing your house. Most of the equipment you need at your house is standard cleaning equipment and is easy to obtain. You can see the equipment you need in the dropdown question below this.

What tools do I need to have at my house?

You will need the following supplies at your house. The brand of cleaning equipment you choose is entirely up to you. Depending on your preferences and furniture types, you may also provide other cleaning solutions and request that your cleaner use those for specific surfaces.

  • Broom/Vacuum Cleaner

  • Dustpan

  • Mop/Mop bucket

  • Medium Sized Bucket/Small Hand Bucket

  • Microfiber Cleaning Cloth

  • Cotton Cloth

  • Window Cleaning Tool

  • Glass Cleaning Detergent

  • Toilet Cleaner

  • Toilet Brush

  • Cif Cream Cleanser

  • Dishwashing Liquid/Sponge (dishes)

  • Floor Cleaner

  • Trash bags

Will I always get the same cleaner for recurring cleaning?

Yes - for weekly and fortnightly cleaning with one session per week, you will get the same cleaner. There will only be a change in cleaner if your cleaner is sick, and you are open to getting a replacement session with another cleaner, or if your cleaner resigns or goes on leave, and we need to find a new permanent cleaner. If you avail of two or more sessions per week, we may not be able to get the same cleaner for both sessions, so you may have two or more permanent cleaners for high-frequency cleaning packages.

Choose Cleaning Frequency

You will start in the frequency page. Choose between Weekly or Fortnightly, depending on when you need the sessions. If you need cleaning more than once a week, select this option to chat with our Sales team. Click Proceed to move to the next step.

Choose Cleaning Duration

Select your preferred session duration, either 3 or 4 hours. The minimum session duration is 3 hours. Click Proceed to move to the next step.

Find Availability

Type in your postal code and click Find Availability to check for open slots near you.

Select a Slot

You can scroll down the slots to see more available slots, and click See More at the bottom of the slot interface. The rate displayed between each session is the hourly cost for that session.

Once you have found a slot that works for you, click Continue. You will be promoted to log in or create an account or sign into your existing account.

How do I create an account?

After you click Continue on the slot selection interface, select sign up from the pop-up.

Next, enter your first name, last name, login email and phone number. Once you've checked everything is in order, press Sign Up.

What if I can't find any suitable slot?

If you can't see any suitable slot in the table, click Chat with Sales. If you need to get in touch with us sooner, you can send us a WhatsApp or call us at +65 3138-4827.

Review Details

On the final booking page, enter your full name, phone number, email, and complete address in their respective input boxes. Under Additional Info you can provide information on how you would like your cleaner to enter your home and whether you need them to call you before they reach, or if they need to come to your floor via a specific lift. You can then add any additional cleaning notes at the bottom of the interface, such as particular tasks you would like the cleaner to help with, or any special instructions you would like her to follow in your house. Click Continue to proceed to the final page.

Confirm the job

Confirm the job details and final price at the top of the page, and when you're ready to proceed, enter your payment details into the Payment Info box. Finally, check the terms of use box and then click Complete Booking.

PreviousBooking one-time cleaningNextBooking aircon cleaning

Last updated