Rescheduling an upcoming session
To reschedule an appointment:
Open the Upcoming Visits page and click the Manage Appointment button located in the bottom right-hand corner of the session card you wish to cancel.
A pop-up will appear with several options for managing the appointment. Click the Reschedule icon to reschedule this visit.
Another pop-up will appear asking if you would like to reschedule with the same cleaner or if you're open to reschedule with any cleaner. If you are open to a different cleaner, you may find that there are more times available to choose from. After choosing your preference, click on the corresponding button.
You will then be led to the rescheduling interface. Here, you can choose the slot on when you would like to reschedule. You can scroll down the slots to see more available slots and click See More at the bottom of the slot interface. The rate displayed between each session is the hourly cost for that session.
Once you have found a slot that works for you, click Reschedule.
Success! Your visit has been rescheduled.
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