# Scheduling your next recurring aircon session

Our aircon packages are designed to provide regular servicing for your air conditioning system to ensure its optimal performance. When you book our **triyearly (three visits)** or **quarterly (four visits)** package, you will receive a specific number of visits to be utilized within one year from the date of your first appointment. **Visits will expire if they are not used within the one-year period.** This page will explain how to use your visit credits to schedule an upcoming visit.

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<summary>How do I see my remaining package credits?</summary>

1. Click your **account icon** in the top right corner of the page and select **Account** from the dropdown menu.<br>

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2. You'll see a list of all your packages. Click **View All** to expand the list.<br>

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3. Find your aircon package card and click **View Detail** at the bottom right corner.<br>

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4. Scroll to the bottom of the package details page. Your remaining credits are displayed as **Package Balance** in monetary value. This corresponds to the number of sessions you have left. You can click the **Transaction History** to view all related payments and credit deductions.\
   \
   \&#xNAN;*Example: This quarterly package costs $60 per session (before GST). After purchase, you’ll have $261.60 in available credit. If the first session is completed at a GST-inclusive rate of $65.40, that amount is deducted—leaving you with a balance of $196.2, which is equivalent to 3 remaining visits.*\ <br>

   <figure><img src="https://907791991-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkmpA7nHF8CwpIGkmpQdq%2Fuploads%2FkEcP5abknuMFf4bLfu78%2Fimage.png?alt=media&#x26;token=b0f08899-7024-46c6-b2e4-37d7e751b474" alt="" width="563"><figcaption></figcaption></figure>

</details>

### How to book the next aircon visit of my package?

When the next session of your recurring aircon servicing package is due to be scheduled, we will send a WhatsApp message to your registered phone number to schedule the appointment at your preferred time. No login is required to proceed to the booking page from this link.

For our quarterly packages, the visits will be scheduled every three months, allowing for consistent maintenance throughout the year. In the case of our triyearly packages, visits will be scheduled every four months, giving you adequate coverage throughout the year.

If you prefer to have your visits scheduled earlier or later than the predetermined intervals, you have the flexibility to book your next appointment independently. You can also contact our customer service team, who will be more than happy to assist you in scheduling your next appointment at your desired time. Please note that all visits must be utilized within the one-year period to avoid expiration.

### Select a date and time for your next visit

After clicking on the link, you can choose a time slot and date for your next visit. After that, simply click **Reschedule.** You will receive a confirmation message on WhatsApp from us confirming your next visit.

<figure><img src="https://907791991-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkmpA7nHF8CwpIGkmpQdq%2Fuploads%2FsdD3WBqaFqvoUr0qhCnY%2Fimage.png?alt=media&#x26;token=eca741f1-db2d-43a8-9e53-cc02ab03f030" alt=""><figcaption></figcaption></figure>

If you're having trouble finding a time that fits your schedule, click the **Chat with Sales** button, or call or message us on WhatsApp at **+65 3138 4827** and we will try to schedule a visit at a convenient time for you.