Viewing your sessions

Upcoming Visits

You can see your scheduled visits on the Upcoming Visits page of your account. Your visits will be displayed as cards, with the service type, date, time, address and your assigned staff displayed.

Past Visits

Past visits are accessible from the History page. Here you can see all of your previous sessions. In the bottom right-hand corner of each of the cards, you can see the status of the visits:

• Completed

• Cancelled by Client

• Missed

What should I do if the status of one of my visits is not correct?

If the status of an upcoming or past visit is not correct, please get in touch with our customer support team on [phone] so that we can check your account and rectify the issue for you.