# Viewing your sessions

## Upcoming Visits

You can see your scheduled visits on the [Upcoming Visits](https://app.luce.sg/visits/upcoming/) page of your account. Your visits will be displayed as cards, with the service type, date, time, address and your assigned staff displayed.

<figure><img src="/files/08sb9FRwU4hNmr0l43DD" alt=""><figcaption></figcaption></figure>

## Past Visits

Past visits are accessible from the [History](https://app.luce.sg/visits/history) page. Here you can see all of your previous sessions. In the bottom right-hand corner of each of the cards, you can see the status of the visits:

* Completed
* Cancelled by Client
* Missed

<figure><img src="/files/9rNRieO44KPRafbndU5Y" alt=""><figcaption></figcaption></figure>

<details>

<summary>What should I do if the status of one of my visits is not correct?</summary>

If the status of an upcoming or past visit is not correct, please get in touch with our customer support team on **+65 3138 4827** so that we can check your account and rectify the issue for you.

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.lucemg.com/viewing-and-changing-your-sessions/viewing-your-sessions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.